Email

Our preferred contact method is via email.  We are usually able to respond to emails within one business day.  

Please email us at the appropriate address for your need:

Ordering

For questions about your order, to change your order, to request a special order, or to place an order without using our shopping cart system, email us at orders@secretcityweaponeers.com.

Customer Service

To obtain return authorization required to take advantage of our 30-Day Money-Back Guarantee or Lifetime Warranty, email us at customerservice@secretcityweaponeers.com.

Website Problems

If you encounter an error or problem on our website and would like to bring it to our attention, email us at webmaster@secretcityweaponeers.com.

Other

If your situation is not described above, email us at any of the above addresses, or use the contact form below.

Message System

Once you have placed an order on this site, you will have access to the message system for each order.  This method is as effective as email for anything having to do with that particular order.  We are usually able to answer messages within one business day.

Telephone

We are unable to offer telephone support at this time.  We hope to provide phone support in the near future.

If your situation particularly requires a phone call, please email us at customerservice@secretcityweaponeers.com and we will do our best to call you at our earliest opportunity.  

Contact Form

This contact form will send us an email including the information you provide.  We are usually able to respond to emails within one business day.

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